Help with your Wells Fargo Online® password
For password help with your Wells Fargo account, please call online customer service at 1-800-956-4442, 24 hours a day, 7 days a week.
Help with your Investment Management and Trust password
For password help with your investment management and trust account, please call the online service team at 1-800-352-3702, Monday through Friday, 4:00 AM to 6:00 PM Pacific Time.
To change your Investment Management and Trust online password
After successfully logging on to your online session, select the Preferences tab at the top of the page, then select Change Password. This screen allows you to change the password you use to access your account. Please select a unique password for your next sign on.
Your password must be different than your username.
- Must be 6 to 14 characters.
- Must contain at least 1 letter and 1 number.
- Must not be equivalent to your current or 3 previous passwords.
- May not repeat the same number or letter more than 3 times in a row.
- May not contain more than 3 sequential numbers or letters (such as '1234' or 'abcd') in a row.
- May contain special characters (such as @, %, &, #).
If you were brought to the Sign off screen when you did not click "Sign Off"
The session automatically times out after 15 minutes of inactivity for security purposes.